Is It Time to Adopt a Revolutionary Approach to BPM? – 5 Things to Look For…

(excerpt from article by John Mancini)

Consider these three data points from AIIM’s Process Improvement and Automation 2016 – A Look at BPM.

55% of organizations say BPM is “significant” (38%) or “imperative” (17%) for their business.

33% say they plan to replace their current BPM solution.

35% say it is the line-of-business manager who now evaluates BPM solutions.

This data points to a curious dichotomy among BPM end users.  On the one hand, users see BPM as critical; on the other, there is a fair of dissatisfaction with existing solutions.  My experience has been that if you say the words “Business Process Management,” or even worse, mention the acronym “BPM,” many business executives with long memories will often run for the hills, chased by ghosts of past costly, complex, over-budget and late process management projects.

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How I Learned to Love the Robot: Getting Started with Document Automation

(excerpt from article by Thomas LaMonte)

Management had a chat and the robots start next week: Do you…

  1. Fortify the office to defend against the Robot Uprising–You won’t go down without a fight, right?
  2. Repress your inner cave dweller, and find a way to leverage this new tool to more effectively manage digital documents throughout their lifecycle and delegate manual tasks?

If you chose A: Best of luck!

If you chose B: You are lightyears ahead of the people choosing A— feel good about that. You are also absolutely right:

The future is robots, artificial intelligence, and automation, namely of critical enterprise documents and document fuelled processes. Document automation is a very effective tool to streamline document production, establish efficient workflows, and gain visibility into document output to ensure the right information is surfaced intelligently to when and where it is needed.

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Connecting the Dots Between Documents, Content & Data

(excerpt from article by John Mancini)

For over two decades, the disciplines of content management and data management have existed in somewhat parallel universes. This disconnect has manifested itself in a lack of integration between data-centric business systems and ECM systems. AIIM research indicates that 27% of organizations with ECM systems report no integration between their ECM system and other core business systems. For example, 61% report no connection between their ECM and ERP systems.

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The Path to Digital Transformation

(excerpt from article by John Mancini)

We hear a lot these days about the “digital transformation” of business processes and the need to eliminate paper, to automate as much as possible, and to focus on business insight and customer engagement. While we know that there are technologies and services out there to help make this transition, the question is, “Who’s really driving these initiatives?”

It may be instinctive to say that information technology (IT) drives digital transformation, and according to the AIIM Industry Watch report titled “2017 State of Information Management: Are Businesses Digitally Transforming or Stuck in Neutral?” 39% of respondents did, in fact, indicate that IT and IT services push for digital transformation. However, 31% of respondents report that corporate executives are driving it.

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4 ECM Detours & the Need for Content Migration

(excerpt from article by John Mancini)

52% admit that they are still dependent on their network file-shares.

The term Enterprise Content Management (ECM) has been with us for 15 years. It hasn’t been a perfect term, and perhaps in truth has been better suited as a description of a strategy than as a description for a set of IT tools and technologies. Inherent in this was the vision of a much wider set of knowledge workers working within a common content management environment. The reality, though, turned out to be somewhat different.

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What Are the Real ECM Benefits? Measuring Savings

Let’s make a very simple calculation: Assume there are 22 working days per month and eight working hours per day, with an average US salary of $1,500 per month, and the company has 50 employees. Each employee searches for 10 documents per day, taking seven minutes (very optimistic here) to find it. At the end of the year, the company would pay $125,000 just to search for documents, without any kind of processing. In a different perspective, we can say that the company lost more than 1,800 days in a single year.

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The Paperless Office Begins with Changing Your Culture

(excerpt from article by Bob Larivee)

All too often, we hear people say that they like paper and feel it is more tangible; yet, the reality is that people get comfortable in what they do and how they work. As a result, we have a challenge in changing the culture to accept paperless as the new way of working.

So, how does one initiate this type of change? In AIIM’s recent research report titled “Paper-Free Progress: measuring outcomes,” we asked why there is still so much paper in business today. Respondents said that one of the biggest barriers to paper reduction is a lack of management initiatives or mandates. Additionally, 39% feel there is a lack of understanding of paper-free options and a perceived need for physical signatures by 35% of respondents.

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